WonderTiticaca
Traveler looking at Andean landscape
Privacy & Policies

How we protect your data at Wonder Titicaca

This policy explains how we collect, use, and protect traveler information across our Strapi-powered platforms, including package bookings, events, and contact forms.

We prioritize transparency and give you control over your personal data in every interaction with our digital services.

Last updated: November 13, 2026

1. Information we collect

We collect personal data you provide when browsing, requesting info about trips, registering for events, or subscribing to our newsletter.

This can include:

  • Contact data: full name, email, and phone number.
  • Travel preferences, ages, languages, and special requirements captured via forms.
  • Media you share for galleries or testimonials, stored securely in Strapi.
  • Browsing metadata (pages visited, session duration) via analytics tools.

2. How we use the information

Data helps us personalize experiences and keep our services running. We use it to:

  • Manage package and event bookings published from Strapi, including itineraries and recommendations.
  • Send follow-ups, reminders, and availability updates for tours and activities.
  • Build dynamic frontend sections (galleries, testimonials, sliders) based on Strapi content.
  • Comply with legal, tax, and security obligations where required.

3. Storage and security

Our database is hosted in secure environments with restricted access. Strapi serves as our content hub and integrates with certified cloud services.

  • Role-based auth in the admin panel to restrict data access.
  • Regular backups and monitoring of the Strapi container, avoiding unwanted automatic seeds.
  • Ongoing dependency reviews and security updates.

4. Data sharing

We do not sell your information. We only share data when strictly necessary to operate:

  • Payment providers and logistics partners involved in delivering tours and events.
  • Government authorities if legally required.
  • Email marketing integrations used for newsletters (with immediate opt-out).

5. Cookies and analytics

We use essential cookies to remember your language, keep your session, and measure engagement with tours, events, or galleries. You can manage them in your browser; disabling may limit personalized features.

6. Your rights and controls

You can access, rectify, or delete your personal data. You may:

  • Request a full report via privacy@wondertiticaca.com.
  • Unsubscribe from marketing at any time using the link in each email.
  • Request deletion of your account and data tied to future bookings or events.

7. Updates to this policy

We may update the policy to reflect service improvements, CMS changes, or legal adjustments. We publish the last review date, and for material changes we notify registered users by email.

8. Contact

For privacy or data security questions, email <a href="mailto:privacy@wondertiticaca.com">privacy@wondertiticaca.com</a> or use the Contact page form. We reply within 48 business hours.